As a leader or a manager, learning to delegate can feel like a challenge. Indeed, it can be one of those things that simply becomes an ongoing developmental process—you never…
Browsing CategoryBusiness Etiquette
Maximizing Current Employee Behaviors by Supporting Their Future
Part of being a leader is helping employees to grow and realize their potential. When you actively communicate with each member of your team about their individual career paths, it…
Understanding Common Causes of Conflict
A business is a melting pot of different personalities and responsibilities. Each person plays a role in the company’s operations. While these differences can lead to more innovative ideas and…
Is your Feedback Constructive or Could it be Improved?
Delivering constructive feedback should be part of your daily routine as a leader. If it’s not, therein lies part of the problem. More than 50 percent of performance problems are…
What Impression are you Making? Tips for Being a Better Role Model
When it comes to being a positive role model, the old adage, “Actions speak louder than words,” rings true. Sometimes it is what you don’t say that has the strongest…
Structuring Meetings to Enhance Productivity
Nothing can throw off your day quite like a meeting that runs long or has no clear purpose. You have stopped what you are doing to attend and have gained…
Practice Makes Perfect: Preparing for your Presentation
You’ve collaborated with your client and put together a stellar presentation. It takes into account your audience, the intended message, and the desired takeaway. It involves some interaction and engagement…
Dealing with Demanding People Without Losing Your Cool
Personal interactions are a major component of business. Leaders spend a lot of time talking to executives, colleagues, clients, stakeholders, vendors, and more. Inevitably you will run into demanding people…
How to Tailor Your Message Based on Method of Communication
With advances in technology, it is easier than ever to shoot off a quick email or call someone on their cell phone. We also have the ability to check email…
6 Tips for Re-Examining Your Phone Skills
Communication in the workplace can take many forms. Sometimes sending a concise email will suffice, while other times talking to the person face-to-face or making a phone call is necessary….