It may sound like stating the obvious, but your outlook on life, impacts your life. Outlook is powerful in that a positive vs. negative perspective has the capability of shaping…
Posts TaggedLeadership Training
Addressing Challenges and Solving Problems: A 4-Step Approach
Each and every day, we are faced with at least one challenge—and that is probably on what many of us might consider a “light” day. Sometimes you call it challenges,…
6 Steps to Bring Out the Best in Clients When They’re at Their Worst
We have all heard the old adage, “The customer is always right.” While it’s a concept that is usually tied to customer service mantras and operational handbooks, the reality is…
Why Delegate? 4 Tips for Learning to Let Go
As a leader or a manager, learning to delegate can feel like a challenge. Indeed, it can be one of those things that simply becomes an ongoing developmental process—you never…
The Eisenhower Decision Matrix: Important vs. Urgent
The 34th President of the United States is the subject of today’s post—and in reality, an interesting case study in what effective executive leadership, focus, and prioritization looks like when…
Joan, Peggy, and Betty: What Mad Men Taught Us about Women’s Leadership
The title of this article probably caught you off guard—the idea of women’s leadership, especially when considering the premise of the hit TV show Mad Men, might seem like a…
What Impression are you Making? Tips for Being a Better Role Model
When it comes to being a positive role model, the old adage, “Actions speak louder than words,” rings true. Sometimes it is what you don’t say that has the strongest…